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Go to the shopDUGAZI Cancellations and Refunds
DUGAZI Cancellations and Refunds
ORDER CANCELLATION
Before Shipment
- Free cancellation before item is shipped
- Instant refund to original payment method
- Cancel via "My Orders" or contact support
After Shipment
- Follow standard return process once delivered
- Refuse delivery at doorstep for immediate return processing
REFUNDS
Refund Options
For Original Payment Method
- Credit/Debit Card: within 10 business days
- Net Banking: within 10 business days
- UPI: within 7 business days
For COD Orders:
- Dugazi Wallet credit: Instant
- Bank account transfer: within 10 business days
