Shipping policy

DUGAZI SHIPPING POLICY

              1. SHIPPING

-We currently only deliver to destinations in India.

-Standard Delivery 5-7 Business Days (For remote areas, delivery can take longer.)

-Shipping is Free on all orders

 Same-Day Delivery

- Available only in Mumbai.

Only on some orders

- Order by 2:00 PM for same-day delivery.

- Perfect for gifting and urgent requirements

 Next-Day Delivery

- Available only in Mumbai

- Order by 8:00 PM for next-day delivery

- Ideal for special occasions

 2. DELIVERY PROCESS

 ORDER PROCESSING

- Order Confirmation: Immediate email confirmation

- Processing Time: 24-48 hours for regular items

- Quality Check: Every item inspected before dispatch

- Packaging: Premium, sustainable packaging materials

  TRACKING & SUPPORT

- Real-Time Tracking: Via website, app, SMS, and email

- Proactive Communication: Updates for any delivery delays

- Delivery Flexibility: Reschedule delivery if needed

- Multiple Attempts: Up to 2 delivery attempts included

 

        PACKAGING & PRESENTATION

 SUSTAINABLE PACKAGING

- Eco-Friendly Materials: Recyclable and biodegradable packaging

- Minimal Waste: Optimized packaging design

- Carbon Neutral: Offset carbon footprint of all shipments

- Reusable Elements: Packaging designed for reuse

 

 GIFT PACKAGING

- Gift Wrapping: Available for all orders (₹100 chargeable)

- Personalized Messages: Include custom gift messages

- Gift Receipts: Price-hidden receipts for gift recipients